Why No Responses from Forums and Web Forms Minimize

Notice Regarding Communication Breakdown
On Oct 27, 2008 one of our users brought to our attention that the forums were not being tended to. 
Here's an explanation of what happened.   Somewhere around the August timeframe, we stopped receiving email notifications from web forms and the forums when new posts were made.   Since the majority of all support requests come to us directly through emails to support@gulf-technology.com or through Snowcovered and the DNN Marketplace, we only check in on the forums when those notifications instructed us a post was made.   Since the forums are so low-use, we haven't made an effort to keep track of them and should have noticed the lack of notifications and to that end, please accept our apologies.   

Ironic that as a result of trying to provide a number of flexible communication methods for making requests in order to keep up quality of service, one of those communication methods failed completely when our DNN portal stopped relaying messages through our web host's SMTP server.

We've since moved the email system to use gmail's SMTP server and will commence testing it as a more viable solution over the next few days as we work through this backlog of requests.  

Just to be clear, support and further development of our modules has been and will continue for the foreseeable future.  In fact, we have a number of exciting features coming very soon. We've continued to support and provide upgrades for all existing customers and will continue to do so.

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January 06, 2009
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  NukeTransfer  NukeTransfer Support  File expiration...
 File expiration
 
 9/26/2008 4:15:41 PM
hefleyr
1 posts


File expiration

I think I understand how file expirations work, as far as users not being able to download a file that exists if it is after the expiration date. My question is, is there a way to have a file expire on different dates for different users? For instance, we would like for a customer to have access to a file for a certain amount of time after they pay for the access to the file, and their access is seperate from other customers whose access to the same file may expire at a different date. Thanks!

 10/27/2008 4:30:14 PM
host
20 posts


Re: File expiration

Hey there,

Sorry for the delayed reply. We haven't been getting notifications on posts to this forum and it went many months with no activity so we haven't been checking it frequently.In a word, no -- there really isn't a capability for a per-user timeout but certainly there are per file expirations but that really doesn't achieve what you are looking for.

How would you envision this feature working specifically in Nuketransfer?  When a user is shared a file that file sharing instance has an expiration while the underlying file still remains?

Best Wishes,

Bill

 

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