Why No Responses from Forums and Web Forms Minimize

Notice Regarding Communication Breakdown
On Oct 27, 2008 one of our users brought to our attention that the forums were not being tended to. 
Here's an explanation of what happened.   Somewhere around the August timeframe, we stopped receiving email notifications from web forms and the forums when new posts were made.   Since the majority of all support requests come to us directly through emails to support@gulf-technology.com or through Snowcovered and the DNN Marketplace, we only check in on the forums when those notifications instructed us a post was made.   Since the forums are so low-use, we haven't made an effort to keep track of them and should have noticed the lack of notifications and to that end, please accept our apologies.   

Ironic that as a result of trying to provide a number of flexible communication methods for making requests in order to keep up quality of service, one of those communication methods failed completely when our DNN portal stopped relaying messages through our web host's SMTP server.

We've since moved the email system to use gmail's SMTP server and will commence testing it as a more viable solution over the next few days as we work through this backlog of requests.  

Just to be clear, support and further development of our modules has been and will continue for the foreseeable future.  In fact, we have a number of exciting features coming very soon. We've continued to support and provide upgrades for all existing customers and will continue to do so.

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January 05, 2009
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 Re: Nuke Transfer - sharing by user GROUPS?
 
 12/5/2007 1:47:46 PM
Anomaly
27 posts
www.billdodd.net


Re: Nuke Transfer - sharing by user GROUPS?

Good Afternoon,

I apologize that we haven't met your timeline for this specific function.   John and I intended to implement group sharing in this version but large file handling issues arose immediately after the thanksgiving release that brought to surface some pretty substantial changes during this release to go along with the advanced file upload options. 

We partially-implemented group sharing in development but had to drop the feature until we could work out the kinks in the large file upload/download.  A number of bugs were present and we were forced to focus entirely on removing them.  However, since most of the development work for roles-based sharing is almost done, it will be implemented this month.   3.90 will be released tomorrow - which is mostly a bug hotfix, most likely with 4.0 later in the month, planning the debut the group sharing.

So, if you're concerned the group sharing will be pushed off for another 2-3 month development cycle, that definitely isn't the case.   With the large undertaking of the http handler and large file handling behind us -- features are being added much more quickly.

Sorry again for the delay,

Bill

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